Refund policy
- Full refund within 14 days of your first payment.
- Forgot to cancel a renewal? Ask within 14 days.
- Refunds are paid by Paddle.com to your original method.
- Ask at hello@untick.io or reply to your Paddle receipt.
14-day money-back guarantee
If untick isn’t right for you, ask for a refund within 14 days of your first payment for a plan and you’ll get your money back in full. No questions asked.
Renewals
You can cancel any time and won’t be charged again. If a renewal went through that you forgot to cancel, contact us within 14 days of that renewal and we’ll refund it.
How to request a refund
Email hello@untick.io from your account email, or reply to your Paddle receipt. Refunds are processed by Paddle.com, our Merchant of Record, to your original payment method, usually within 5 to 10 business days.