HighChecked on every planEU

No “Reject” on the first layer

Does a cookie banner need a “Reject all” button?

Short answer

In practice, yes. EU regulators expect saying no to be as easy as saying yes. Put “Reject all” on the first screen, next to “Accept all”. Hiding it behind “Settings” has led to fines.

18%of 168 European shops did this (30)
No. 1most common high problem in the study

Why it matters

European regulators consider consent invalid when refusing is harder than accepting. This exact pattern has triggered some of the largest cookie fines on record.

How to fix it

  1. Add a “Reject all” (or “Only necessary”) button next to “Accept all”.
  2. Give it the same size, weight and contrast as the accept button.
  3. Keep “Customize” as a third option, not a replacement for rejecting.
Steps for OneTrust
  1. Open Cookie Consent, then Setup, then Templates, and edit your banner.
  2. Turn on “Show Reject All Button”.
  3. Use Button layout to put it next to Accept, and give it the same look.
  4. Republish the script.
OneTrust docs, checked October 2026
Steps for Cookiebot
  1. In Cookiebot Admin, open the Dialog tab.
  2. Pick the “Multilevel” type and the “Reject all / Selection / Allow all” option.
  3. Give Reject the same size and contrast as Allow all.
Cookiebot docs, checked October 2026
Steps for Usercentrics
  1. In the Usercentrics admin, open Appearance.
  2. On the first layer, keep the “Deny All” button on.
  3. Give it the same style as “Accept All”.
Usercentrics docs, checked October 2026
Steps for Didomi
  1. In the Didomi Console, open Consent notices and edit your notice.
  2. Show the Disagree button as a main button, next to Agree.
  3. If you cannot see that setting, use the code below.
Didomi docs, checked October 2026
Steps for CookieYes
  1. Open Content, then Cookie Notice, and turn on the “Reject All” button.
  2. Open Colours, then Customise colours, then Cookie Notice. Give Reject All the same colours as Accept All.
  3. Save and publish.
CookieYes docs, checked October 2026

The law behind this rule