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Countdown restarts for every new visitor

Is a countdown timer that resets for each visitor legal?

Short answer

No. A fake “only for a short time” deadline is banned in the EU. A timer that restarts for each new visitor shows the deadline isn’t real. In a 2023 EU sweep, 42 of 399 shops used fake timers.

Why it matters

Claiming an offer is only available for a very limited time when it isn’t is banned outright in the EU. A timer that restarts for each new visitor is clear evidence the deadline is invented.

How to fix it

  1. Remove session-based or “evergreen” countdowns.
  2. Only count down to a real deadline that is the same for every visitor, and end the offer when it runs out.
  3. Re-scan: a second visitor should see the same end time.

The law behind this rule